We can’t inform you of outages or emergencies if we can’t reach you.
If February’s winter storm taught us anything, it’s that we need to be able to reach our customers in case of a water emergency, like low pressure or loss of service. If you didn’t hear from us during The Big Freeze, it’s likely because we didn’t have a current phone number or email address to contact you.
Thankfully, there’s an easy fix for that.
Just log in at saws.org/myaccount and look for the “Manage Accounts” button in the upper right corner (or main menu on mobile). Select “Mobile Number” or “Email” to enter your updated information. That’s it!
No Internet access? No problem. Give us a call at 210-704-SAWS (7297) and we’ll be happy to update your contact information for you.
